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Terms Conditions That Apply to Your slotsmy Account

These Terms & Conditions set out what you agree to when you open and use a slotsmy account, including how we handle deposits via Touch 'n Go eWallet, Boost, and GrabPay, and what conduct we expect.

Applies to all account holdersCovers deposits and withdrawalsTouch 'n Go eWallet · Boost · GrabPayMalaysian law governs eligibilityUpdated terms notified via account

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What These Terms Cover and How They Apply

slotsmy Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on slotsmy, you confirm that you have read and accept these Terms & Conditions in full. The terms govern every interaction with the platform: browsing the lobby, funding your account via DuitNow or FPX, placing wagers on slots or live tables, and

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requesting a withdrawal back to your registered e-wallet. We reserve the right to update these terms at any time. When we do, we will notify you through your registered account or via in-platform messaging before the change takes effect. Continued use of your account after a
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notice period constitutes acceptance of the revised terms. These terms do not override any legal rights you hold under applicable Malaysian law. If a specific provision conflicts with local regulation, the local regulation takes precedence for eligible accounts. You are responsible for ensuring that accessing this
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platform is lawful in your jurisdiction. We do not warrant availability in any region where local law prohibits online gaming activity. For questions about a specific clause, contact our support team through live chat or email before you continue using your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

Your account security and the fair handling of your data sit at the centre of how we operate these Terms & Conditions. We keep your account protected with OTP verification at login and at every withdrawal request, so no payout can leave your wallet without your direct confirmation. Players in Kuantan and across Malaysia access the same account protections — there is no regional tiering on security or data rights.

Data Retention

We retain your account and transaction records for as long as required by applicable law. You may request a summary of the data we hold by contacting support through live chat.

Cookie Use

We use session cookies to keep your account logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions in your device browser at any time.

Account Security

Every login and withdrawal triggers an OTP sent to your registered mobile number. This step cannot be bypassed, keeping your e-wallet linked to your account protected.

Requesting Changes

To update your registered payment method — for example, switching from Boost to GrabPay — submit a request via live chat with your account verification details ready.

Common Questions About the slotsmy Terms & Conditions

These are the questions we see most often about how our Terms & Conditions work in practice. Each answer reflects how the platform actually operates — from account verification steps to what happens when terms are updated.

They apply from the moment you create an account and continue to apply for as long as your account remains active, covering every deposit, wager, and withdrawal you make.

We send a notice to your in-account inbox before any update takes effect. You can also check this page directly — the effective date is updated at the top whenever a revision is published.

Yes, provided you accept the updated terms. Your linked payment methods remain active. Declining the revised terms means your account access is suspended until the matter is resolved with support.

We may restrict or close your account, depending on the nature of the breach. Any funds in your account wallet at the time will be handled according to the clause covering account termination.

Contact us via live chat and request a data summary. Provide your registered account details so our team can verify your identity before releasing any account or transaction records.

Access to the platform depends on local law and is available where local law permits. Eligibility, dispute handling, and your legal rights are each governed by the applicable laws in your jurisdiction.

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